Shipping & Returns

We like to keep things uncomplicated.

For any updates in your order, be it the order tracking, change in shipping address or a simple case of returning your order, just reach out to us at hello@shopequinox.in or just dial us +91 70218 23846. Do have your order number at hand.

We deliver all across India with free shipping on orders above INR 1500. Alternatively, we charge a nominal shipping fee depending on the delivery location. We have no minimum order and we accept all major Debit Cards, Credit Cards, Net Banking, Wallets & COD.

As soon as an order is placed you will receive a confirmation email and a bill will be provided on delivery of the order. Our super fast air and land carriers will deliver your order within 3-7 working days.

And definitely, don’t sweat the small stuff, our website is 100% secure and we use reputed payment gateway partners for all transactions. Your personal data is safely stored in secured servers and we simply don’t believe in spam.

Some things to remember (*T&C):

  • Any queries or issues can be easily resolved by writing in to hello@shopequinox.in
  • Free returns within 15 days as long as product is not damaged or worn.
  • Order change or cancellations can happen only before the order is shipped.
  • COD is subject to a delivery charge of Rs. 100